Description
Q: What is your MOQ?
A: We have no MOQ requirements for most of our products—whether you need a single piece or a bulk order, we’re happy to accommodate
Q: What are your trade terms?
A: We support EXW, FOB, and DDP terms. Shipping is available via sea, air, or express courier, depending on your urgency and budget. We’ll recommend the most cost-effective option for you.
Q: What is your lead time?
A: For in-stock items, we can ship within 3–5 business days. For bulk production, the lead time is typically 10 days after order confirmation and deposit receipt. Customized orders may take longer—we’ll confirm the exact timeline upon order placement.
Q: What is your sample policy?
A: We offer samples for quality and design approval. Sample costs are free, and shipping fees are borne by the buyer. The sample fee is refundable upon placing a bulk order.
Q: Do you support OEM/ODM orders?
A: Yes, we fully support OEM and ODM services. You can customize size, color, material, packaging, and even logo/brand labels. Our team will work closely with you from design to production to ensure your vision is realized.
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